This notice applies to the websites at chatwork.org and related services (“Chatwork Community”).
Chatwork operates Chatwork Community, a non-governmental organization in Vietnam (“Chatwork” or “we”). This notice explains what personal data we collect, how we may use and manage it, and the rights you may have in relation to such personal data. When we refer to “personal data” in this notice, we mean information relating to an identified or identifiable individual that we collect and use in connection with Chatwork, not aggregate or other anonymized data or information we process on behalf of our customers.
We will collect personal data in the following ways:
In all the above cases, where we have a relationship with you, we may also use the personal data we collect to manage and keep a record of that relationship and other business administration purposes you’d reasonably expect and, subject always to your preferences, to provide the information we think may be of interest to you.
In many of the above cases, we may also use the information collected to create aggregate or other non-personal data to enable us to benchmark and improve Chatwork and for other analytical or research purposes.
If you provide personal data to us about someone else (such as one of your colleagues), please ensure that you have their permission to do so and that they’re aware of the contents of this notice.
To comply with Vietnam data privacy laws, we are required to set out the legal bases for our use of your personal data, which are as follows:
We may share your data within the digital science group on a confidential basis for our internal administrative, billing, and other business purposes. However, we do not generally disclose or share personal data with third parties, except where it’s necessary for legitimate business reasons, such as:
We include appropriate confidentiality and security obligations in our contracts with our service providers and only permit them to process your personal data for specified purposes and by our instructions (not for their own purposes).
We take appropriate technical and organizational security measures to protect personal data from any accidental or unlawful destruction, accidental loss, and unauthorized access, destruction, misuse, modification, or disclosure, including generally accepted standards designed to protect personal data provided to us, both during transmission and once it is received.
We only keep your personal data for as long as it is necessary for the purposes for which it was collected, after which it will be destroyed, erased, or anonymized.
To run our business and provide Chatwork, we may transfer personal data from Vietnam, including to our affiliates and service providers, many of whom are located outside of these jurisdictions. Whenever we make such transfers, we will ensure an appropriate level of protection is afforded to your personal data by implementing at least one of the following safeguards:
Please email us at firstname.lastname@example.org if you want more information about these safeguards.
Depending on your preferences, we may contact you about things we think might interest you. Some of these messages may be tailored to you based on your interests (e.g., previous browsing activity), public research history, and other information we may hold. This may include emailing you – using an address included as part of your published work – about your field of research and relevant opportunities or developments, including on behalf of our partners. If you do not want your email to be used on behalf of our partners in this way, you can opt-out of such emails by submitting your email preferences using the link below:
Vietnam data privacy laws give rights to individuals in respect of personal data that organizations hold about them, for example:
To make any requests regarding your personal data, please email us at email@example.com. We will comply with any such requests within a reasonable timeframe or as applicable law requires. However, please be aware that there are several limitations to these rights, and there may be circumstances where we’re not able to comply with your request.
If any part of Chatwork is made available on or through third-party websites or other resources, includes links to such resources, or other resources contain links to any part of Chatwork, this is done for convenience only. We recommend checking such resources' privacy and security policies as they are not subject to this notice.
If you would like any further information, or have any questions or concerns, regarding your personal data, as a first step, please email us at firstname.lastname@example.org
You have the right to make a complaint at any time to your local supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns in the first instance.
We reserve the right to modify or replace this notice at any time by posting the revised notice on our website. You are responsible for reviewing any such change each time you access any part of Chatwork.
Last updated: 2022, Apr 12